Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient location
Clean rooms
Booking mix-up
Overpriced dining
6.2/10
Nice
Rooms
6.3
Location
8.0
Service
6.7
Dining
6.7
Guest reviews
6.2/10
based on 3 reviews
7.5
7.5/10 based on 1824 reviews
Edward
United Kingdom,
September
2023
6.8/10
The hotel is like a little home and a bit of sanity after a long week away. The rooms, although out of the 80's, were super hot at times. The service at 01:15 and being moved to a room on a higher floor was welcoming and helpful, despite the budget accommodation feel. The location, although not as expected with misrepresented views, was perfect for our needs coming up for a family funeral. The dining experience, while very good and cheap enough for an overnight stay, lacked the expected canal view and left us wanting. Facilities were basic but sufficient.
Rooms
6.0
The rooms were out of the 80's and super hot at times.
Service
7.0
The service at 01:15 and being moved to a room on a higher floor was welcoming and helpful, with a budget accommodation feel.
Location
8.0
The location was perfect for us coming up for a family funeral, despite the misrepresented views.
Dining
7.0
The dining experience, although very good and cheap enough, lacked the expected canal view.
Facilities
6.0
Basic but sufficient facilities.
Graham
United Kingdom,
September
2023
6.6/10
The rooms were clean and warm, albeit on the small side for two people. The service was pleasant and helpful, though there was a booking mix-up and cleanliness issues. The location is convenient for accessing Wakefield center, but lacks the promised canal view. The dining options were varied but slightly overpriced. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean and warm, suitable for a stay, despite being slightly small for two people.
Service
6.0
The service was mostly helpful, although there was an issue with the booking and cleanliness in the room.
Location
8.0
The location offers easy access to Wakefield center, despite lacking the expected canal view.
Dining
5.0
The dining options were varied but considered overpriced by guests, leading to dining elsewhere.
Facilities
7.0
The facilities provided were decent overall.
Convenient location
Booking mix-up
Joe
United Kingdom,
August
2023
7.2/10
The hotel's room, although clean enough, was dated with tiles and paintwork that had seen better days. The strong smell of smoking was off-putting, and being separate from the main block without 24-hour reception was inconvenient. However, the location was quiet and easily accessible from the motorway, offering good parking in a nice environment.
Rooms
6.0
The room had a dated appearance with lingering smells of smoking, but it was clean.
Service
7.0
The staff were pleasant and helpful, responding promptly once reported, though refused entry initially.
Location
8.0
The hotel is situated in a quiet spot, easy to reach from the motorway with good parking, despite being in an industrial estate.
Dining
8.0
The dining experience was of a high standard with freshly baked goods, even though the meal times were confusing.
Facilities
7.0
Facilities were decent, offering a good dining experience and comfortable amenities.